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HIS-111 World Civilizations I
This course introduces world history from the dawn of civilization to the early modern era. Topics include Eurasian, African, American, and Greco-Roman civilizations and Christian, Islamic and Byzantine cultures. Upon completion, students should be able to analyze significant political, socioeconomic, and cultural developments in pre-modern world civilizations.
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HIS-112 World Civilizations II
This course introduces world history from the early modern era to the present. Topics include the cultures of Africa, Europe, India, China, Japan, and the Americas. Upon completion, students should be able to analyze significant political, socioeconomic, and cultural developments in modern world civilizations.
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HIS-131 American History I
This course is a survey of American history from pre-history through the Civil War era. Topics include the migrations to the Americas, the colonial and revolutionary periods, the development of the Republic, and the Civil War. Upon completion, students should be able to analyze significant political, socioeconomic, and cultural developments in early American history.
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HIS-132 American History II
This course is a survey of American history from the Civil War era to the present. Topics include industrialization, immigration, the Great Depression, the major American wars, the Cold War, and social conflict. Upon completion, students should be able to analyze significant political, socioeconomic, and cultural developments in American history since the Civil War.
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HIT-124 Professional Practice Experience II
This course provides supervised clinical experience in healthcare settings. Emphasis is placed on practical application of curriculum concepts to the healthcare setting. Upon completion, students should be able to apply health information theory to healthcare facility practices.
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HOS-4040A START Careers in Hotel and Lodging
Developed by the American Hotel & Lodging Educational Institute (AHLEI), the START program provides students with real-world knowledge and skills needed for a long-term career in the lodging industry. START (Skills, Tasks, and Results Training) provides training for all divisions of a lodging operation, including front desk, reservations, housekeeping, bell services, restaurant service, banquet setup, and more. This is the only hospitality training curriculum endorsed by the American Hotel & Lodging Association and is supported by its network of more than 10,000 hotel owners. Students who successfully complete the START program may earn up to five industry-recognized and portable professional certifications. Please email hospitality@durhamtech.edu for questions regarding the program or upcoming courses.
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HRD-3001C Finding the Job You Want
Learn new strategies for finding and keeping a job. Discover what interviewers are really looking for, how to research a company and answer behavioral based interview questions. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3001D Customer Service Skills
What is good customer service? How can it go from good to great? What are the pitfalls that people encounter when trying to deliver customer service? What is the best way to handle difficult customers? How can your appearance and attitude make or break a customer's experience? Learn the basics of good customer service and how it impacts an operation's bottom line. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3001J Job Seeking Skills Wkshop
Need new and creative strategies for employment networking? Attend any one of these workshops to become familiar with different strategic plans of action to target your ideal job. Along with networking, learn proper interviewing techniques. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3001M Job Search Strategies for Mature Prof
Mature workers may face challenges in their job searches. Job seekers "of a certain age" may face negative stereotypes, but savvy, informed employers seek candidates who offer the best skills, regardless of age. Prepare yourself to be the best candidate by adding social networking to your search. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3001V Communicating With Purpose
LEARNING OUTCOMES: Upon completing requirements for this course, the student will be able to: 1. Understand the differences between informal communication and corporate communication expectations; 2. Demonstrate how to have difficult conversations, ask for what they want/need, and be able to speak up for themselves; 3. Understand the steps and process to getting a new position and how communication is used every step of the way; 4. Each student to create their own goal for the course. OUTLINE OF INSTRUCTION: I. Intro to Corporate Communication A. How you introduce yourself to strangers: Elevator Pitch B. Writing Communication in Corporate C. Speaking Communication in Corporate D. How to have difficult conversations E. Using new technology to create better communication II. Know yourself Better A. Predictive Index Tool to learn everyone's Communications Styles B. Active Listening C. Public Speaking D. How to ask for what you want
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HRD-3001W Achieving Platinum Placement
Prove to employers that you possess the critical workplace skills in reading, applied math, and locating information. Upgrade skill levels to take the WorkKeys exam. This class is open-entry/open-exit, so you can start and attend anytime. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3002E NC Works Training for Careers Lab
This lab is based on meeting the "just in time" needs of the community and partners to provide a rotating schedule of employability skills topics across the two counties. Labs consist of one hour of instruction, videos, presentations, or guest speakers on a particular topic, then two hours of applying that topic to the job search. The last two hours may include one-on-one assistance, role playing, or group activities. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3002F Resumes That Work!
Need to create a resume or cover letter, search for jobs, or apply for employment online? Need to practice and/or refresh your skills before taking WorkKeys assessments to earn your Career Readiness Certification? This instructor led lab provides resume development and enhancement tips, cover letter and online job search assistance. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3003C P.I.V.O.T
The P.I.V.O.T (Preparing Individuals for Varied Occupations and Transitions) course provides employability skills training for unemployed and underemployed adults. The curriculum framework is designed to assess the interests, attitudes, aptitudes, and readiness as it relates to career, employment, and/or educational goals. The content of the instructional materials will focus on the following topics: personal development, career exploration, goal setting and the development of a written plan of action. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3003F Workforce Ready Reentry
This course provides specific work-readiness activities for students who are "justice involved." Individuals with a criminal record, ranging from being charged to being recently released from incarceration, can experience barriers to obtaining some licenses, certifications, and, ultimately, employment. This course helps students navigate education and skills training and provides an approach to interviewing and resume preparation customized to their needs. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3004W The Going Places Network
In partnership with Dress for Success, this 10-week workshop series is offered to women in search of employment. Students will develop a personal brand, customize resumes, build a professional network and get job leads from local companies. Career suiting is available to women who register for this course. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3005F Job Search Plus: LinkedIn and Beyond
Are you LinkedIn? Do you tweet? Do you consider Facebook to be a verb? If these terms are foreign to you, come learn the newest ways to use social media for networking and seeking employment. Since 80 percent of today's jobs are found on the "hidden" job market, find out how to establish an online presence to gain access to opportunities. 6 hours. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3005G Technology Awareness for the Workplace
Develop and enhance technology skills for the workplace. Learn how to use the computer to locate job openings, create a resume and cover letters, complete online applications on the internet, use social media for effective networking, and build an electronic employment portfolio. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3006E Networking and Interviewing Skills
This course provides employability skills training for unemployed adults. The curriculum is designed to help the individual to deal with the challenges of job interviewing and effective networking, responses to interview questions, and projecting a positive professional image that makes a good first impression. Content includes discussion on the different categories of interview questions, mock interviews, answering difficult questions, and developing a contact list to assist in the job search. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-3008A Making Your Dollars Work
This course is designed to provide employability skills training for unemployed and underemployed adults. The curriculum framework is designed to help students understand real-life economic concepts and economic ways of thinking that will enable them to make better informed decisions as it relates to their role as a member of the workforce. Topics include, but are not limited to, wage improvement plans, workplace business concepts and basic economic literacy concepts.
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HRD-4000A Human Service Exploration: DSS
This course covers skills and strategies designed to provide employability skills training and career exploration for the role of Income Maintenance Caseworker within Division of Social Service agencies, as well as other organizations and agencies that require familiarity with the state income based programs. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRD-4100A Working Smart
Working Smart is a soft-skills program developed by the Charlotte Mecklenburg Workforce Developmental Partners (CMWDP). It is designed to provide job-seekers the work and life skills that enhance employee productivity. Employers are looking for candidates who have the "soft-skills" that lead to success in the following ways: communication, problem solving skills, time management, accountability, and more. Requires Working Smart certified instructors and utilization of the Working Smart curriculum. The course fee is waived for those who meet eligibility requirements. See durhamtech.edu/workforce-development for more information.
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HRM-110 Introduction to Hospitality and Tourism
This course covers the growth and progress of the hospitality industry. Topics include tourism, lodging, resorts, gaming, restaurants, foodservice and clubs. Upon completion, students should be able to demonstrate an understanding of the background, context, and career opportunities that exist within the hospitality industry.
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HRM-120 Front Office Procedures
This course introduces a systematic approach to lodging front office procedures. Topics include reservations, registration, guest satisfaction, occupancy and revenue management, security, interdepartmental communications, and related guest services. Upon completion, students should be able to demonstrate a basic understanding of current front office operating systems, including efficient and courteous guest services.
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HRM-124 Guest Service Management
This course is designed to provide an introduction to the culture of dining room service management. Emphasis is placed on the dignity and psychology of service work, dining room organization/infrastructure, service delivery, and modeling management roles in a dining room environment. Upon completion, students should be able to demonstrate an understanding of the guest/server dynamic and apply these principles in a dining room setting.
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HRM-125 Etiquette for Hospitality
This course covers social skills needed to effectively interact within organizational and customer situations. Topics include general social manners, personal appearance, table manners, restaurant and meeting etiquette, and business interaction. Upon completion, students should be able to function with confidence in various social, cultural, and professional situations.
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HRM-140 Legal Issues-Hospitality
This course covers the rights and responsibilities that the law grants to or imposes upon the hospitality industry. Topics include federal and state regulations, historical and current practices, safety and security, risk management, loss prevention, relevant torts, and contracts. Upon completion, students should be able to demonstrate an understanding of the legal system and the concepts necessary to prevent or minimize organizational liability.
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HRM-210 Meetings and Event Planning
This course introduces concepts related to the planning and operation of conventions, trade shows, professional meetings, and foodservice events. Emphasis is placed on methods of marketing, selling, organizing, and producing conventions, events, and trade shows that will increase financial and environmental value. Upon completion, students should be able to demonstrate an understanding of management principles for multi-function, multi-day conferences and events.
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HRM-215 Restaurant Management
This course provides an overview of the responsibilities and activities encountered in managing a food and beverage operation. Topics include planning, organization, accounting, marketing, trends, and human resources from an integrated managerial viewpoint. Upon completion, students should be able to demonstrate an understanding of the operation of a restaurant.